Detailed Post Index

The Discipline

The practice of usability engineering and interaction design.

2006 Jan Frustration and Hope on the Usability Frontier
The web’s inhibition and facilitation of advances in usability (inaugural post)
2007 Apr Misusability
Bad user research and the rejection of UCD
2008 Feb Empirical Visions
Theory, the art of design, and the science of usability
2008 Nov Apple: I Call BS
Skepticism on the iPhone hoopla, and the real secret of Apple’s success
2009 Sep Chicago School of Design
The benefits to research of producing UI designs early in the software development process
2010 Dec A Man of Wealth and Taste
The temptation to abuse user experience to the detriment of the user.
2012 Sep Name Calling
The risks of title proliferation and the boundaries of UX

Basics

Good principles and techniques used, disused, and misused.

2006 Mar The Power of Layout
Using control position and boundaries to communicate function to your users
2006 Aug What Have You Done for Your Power Users Lately?
Elements to make your apps usable by expert users too
2007 May Delivery Spectrum
Understanding interaction styles to make your UIs richer
2007 Oct Wasteland Vista
What Microsoft did wrong with Vista’s design, and how you can avoid the same fate
2008 Aug Controlling Your Controls
Using disabling, hiding, message boxes, and more to control availability to actions and guide your users
2009 Mar Designed to Fail
Instability and unreliability, and what UX designers can do about it
2010 Jan Life, the User Interface, and Everything
Timeless lessons in usability from the restaurant at the end of the universe
2010 Oct Professor Q. Bert
Six lessons from games to bring fun to non-game apps and maximize a positive user experience.
2011 Jun Breaking the Color Code
Effectively using color to represent data.

Challenges

Design problems and pragmatic solutions.

2006 Sep Agents in Control
Automation problems in personal computers
2007 Jan Simple Simplicity
Reducing complexity while maintaining capability
2007 Jul Graphics of Distinction
Applying principles of human visual processing to maximize findability and minimize clutter effects in your windows and web pages
2008 May Expecting the Unexpected
Designing for user flexibility, and allowing for the knowable and unknowable
2009 Jan Beauty and the Beast
Finding the right compromise and synergy between aesthetics and function
2009 Nov Disconnected
Designing for intimacy: Beyond today’s social apps
2010 Sep Achieving and Balancing Consistency in User Interface Design
Analytically estimating the impact of inconsistency in order to make design trade-offs.
2011 Oct The Quality of Quality UIs
UX as the key to quality products

Visions

Departures from current practices and thinking.

2006 Feb Task-centered Versus Object-centered UI Structures
Designing your UI around tasks versus designing around objects
2006 Jun Documents and Databases
The Scale of Content of Windows in Database Applications
2007 Mar Object Control
Achieving consistency and compatibility between form-based and object-based user interfaces.
2007 Dec Taking Panes
Putting multiple table and page layouts to use to provide user flexibility, simplicity of operation, and task support.
2008 Oct Coded, Compacted, Contrasting Controls
The visual design of controls for better contrast, use of space, and representation of behaviors.
2009 Nov Putting the G into GUI
Using graphics rather than text to represent data for superior user performance.
2010 Mar Putting the (X,Y) into GUI
Realizing the full potential of GUIs by coding data with position  .
2010 Nov Masters of the Database
A couple of expert user interface elements to increase control and flow over database applications.

Browser and Beyond

Designs and issues from the web.

2006 Apr As Good As 1995
What you need in a web app to match the usability of a thick client
2006 Dec Links and Other Wrong Controls
Why links and buttons are not interchangeable, and what to do with dropdown lists for navigation
2007 Nov Navigation Structure Diagrams
Proposed drawing conventions for depicting a web site for designers, developers, and clients
2008 Sep Goodbye Back Button
Rich web apps, a need for Undo, and rethinking what the Back button should be for and what it should do
2009 May Web Abuse
How bad web design makes it harder to make good designs
2010 Jul Turn the Page
Optimal models of navigation for web apps and a return to single-document interface windows
2011 Mar Major Web Standards for General Usability
Using published standards and guidelines to catch usability issues

Menus and Toolbars

Problems with menus and toolbars today, and a new vision.

2006 May End of the Line for the Menubar and Toolbar?
Menus are failing our users (series intro)
2006 May Menus in the Mist
Poor organization and naming in menus
2006 Sep Toolbar FUBAR
Why Toolbars are the wrong tool for the job
2007 Jun Redundant Menus of Redundancy
Making menus and toolbars more usable by treating items as attributes
2008 Mar Second Place Ribbon
How the Ribbon solves some of the problems for the menubar and toolbar, but ultimately not enough of them
2009 Feb Menu Bank Shot
The menu bank: A replacement for the traditional menubar and toolbar

Learning from Lusers

Design lessons from the users below the10th percentile.

2006 Jul Learning from Lusers
What we can learn from lusers (series intro)
2006 Jul Of Mice and Metaphors
How users use analogies to understand software
2007 Feb Of ‘Puters and Proximity
How users use proximity to understand software
2008 Jan Of Magic and Machines
Providing power while minimizing the need to understand software
2008 Dec Of Technology and Terms
Using terms the user understands
2009 Oct Of Dialogs and Detritus
Why users don’t read errors and warnings, featuring the Gallery of Pointless Messages
2010 Jun Of Windows and Workarounds
Sometimes luserhood is a cry for help.
2011 Jan Of Adaptation and Applications
Designing so users can learn to control their technology

Analysis & Statistics

Statistics applied to usability engineering.

2012 Jan Really Significant Statistics
Syllabus and prereqs (series intro)
2010 May Stat 101
What every user experience professional needs to know about statistics and usability tests
2012 Jan Stat 201
Comparing averages, Part 1
2012 Feb Stat 202
Comparing averages, Part 2
2012 Mar Stat 203
Comparing counts.

Non-HCI

Human factors outside personal computers software UI.

2006 Nov PowerPoint Manifesto
Making engaging effective presentation slides without gimmicks
2008 Jun The Revenge of Old Tech
Improving the usability of digital devices with lessons from mechanical and electrical technology
2009 Dec Shoes for the Shoemaker
Design ideas for a more ergonomic computer workstation
2011 Feb Charge of the Light Briefcase
Solving the Schlepping Problem through Design

April 1st

Don’t believe everything you see on the web.

2006 Apr Wizards
Can we trust them?
2007 Apr Security Bites
Better than triple-DES is…
2008 Apr World’s First Usability Engineer
An exclusive interview
2009 Apr Aliens, UFOs, Conspiracies, Bah!
Nonsense about extraterrestrials and the government
2010 Apr Singularity
An historic nanosecond from the future
2011 Apr AdCD
Welcome to the Age of Advertising
2012 Apr New Blog Launched
The Cooking Notebook.

Visions

Departures from current practices and thinking.

2006 Feb Task-centered Versus Object-centered UI Structures
Designing your UI around tasks versus designing around objects
2006 Jun Documents and Databases
The Scale of Content of Windows in Database Applications
2007 Mar Object Control
Achieving consistency and compatibility between form-based and object-based user interfaces.
2007 Dec Taking Panes
Putting multiple table and page layouts to use to provide user flexibility, simplicity of operation, and task support.
2008 Oct Coded, Compacted, Contrasting Controls
The visual design of controls for better contrast, use of space, and representation of behaviors.
2009 Nov Putting the G into GUI
Using graphics rather than text to represent data for superior user performance.
2010 Mar Putting the (X,Y) into GUI
Realizing the full potential of GUIs by coding data with position.

Browser and Beyond

Designs and issues from the web.

2006 Apr Web Abuse
How bad web design makes it harder to make good designs
2006 Dec Goodbye Back Button
Rich web apps, a need for Undo, and rethinking what the Back button should be for and what it should do
2007 Nov Navigation Structure Diagrams
Proposed drawing conventions for depicting a web site for designers, developers, and clients
2008 Sep Links and Other Wrong Controls
Why links and buttons are not interchangeable, and what to do with dropdown lists for navigation
2009 May As Good As 1995
What you need in a web app to match the usability of a thick client

Menus and Toolbars

Problems with menus and toolbars today, and a new vision.

2006 May End of the Line for the Menubar and Toolbar?
Menus are failing our users (series intro)
2006 May Menus in the Mist
Poor organization and naming in menus
2006 Sep Toolbar FUBAR
Why Toolbars are the wrong tool for the job
2007 Jun Redundant Menus of Redundancy
Making menus and toolbars more usable by treating items as attributes
2008 Mar Second Place Ribbon
How the Ribbon solves some of the problems for the menubar and toolbar, but ultimately not enough of them
2009 Feb Menu Bank Shot
The menu bank: A replacement for the traditional menubar and toolbar

Learning from Lusers

Design lessons from the users below the10th percentile.

2006 Jul Learning from Lusers
What we can learn from lusers (series intro)
2006 Jul Of Mice and Metaphors
How users use analogies to understand software
2007 Feb Of ‘Puters and Proximity
How users use proximity to understand software
2008 Jan Of Magic and Machines
Providing power while minimizing the need to understand software
2008 Dec Of Technology and Terms
Using terms the user understands
2009 Oct Of Dialogs and Detritus
Why users don’t read errors and warnings, featuring the Gallery of Pointless Messages
2010 Jun Of Windows and Workarounds
Sometimes luserhood is a cry for help.

Non-HCI

Human factors outside personal computers software UI.